Terms & Conditions

Terms Of Website Use
Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.

Reliance On Information Posted & Disclaimer
The materials contained on our site are provided for general information purposes only and do not claim to be or constitute legal or other professional advice and shall not be relied upon as such. We do not accept any responsibility for any loss which may arise from accessing or reliance on the information on this site and to the fullest extent permitted by English law, we exclude all liability for loss or damages direct or indirect arising from use of this site.

Accessing Our Site
Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice (see below). We will not be liable if for any reason our site is unavailable at any time or for any period.

Intellectual Property Rights
We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it. Those works are protected by copyright laws and treaties around the world. All such rights are reserved. You may print off one copy, and may download extracts, of any page(s) from our site for your personal reference and you may draw the attention of others within your organisation to material posted on our site. You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text.

Our status (and that of any identified contributors) as the authors of material on our site must always be acknowledged.

You must not use any part of the materials on our site for commercial purposes without obtaining a licence to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

Our Site Changes Regularly
We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely. Any of the material on our site may be out of date at any given time, and we are under no obligation to update such material.

Our Liability
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy. To the extent permitted by law, we, and third parties connected to us hereby expressly exclude:
• All conditions, warranties and other terms which might otherwise be implied by statute, common law or the law of equity.
• Any liability for any direct, indirect or consequential loss or damage incurred by any user in connection with our site or in connection with the use, inability to use, or results of the use of our site, any websites linked to it and any materials posted on it, including, without limitation any liability for:
• Loss of income or revenue;
• Loss of business;
• Loss of profits or contracts;
• Loss of anticipated savings;
• Loss of data;
• Loss of goodwill;
• Wasted management or office time; and

for any other loss or damage of any kind, however arising and whether caused by tort (including negligence), breach of contract or otherwise, even if foreseeable, provided that this condition shall not prevent claims for loss of or damage to your tangible property or any other claims for direct financial loss that are not excluded by any of the categories set out above.

This does not affect our liability for death or personal injury arising from our negligence, nor our liability for fraudulent misrepresentation or misrepresentation as to a fundamental matter, nor any other liability which cannot be excluded or limited under applicable law.

Privacy Policy
We will only use the information that we collect about you subject to the provisions of the Data Protection Act 1998. A representative of ours is registered as a 'data controller' under that Act.

The personal information, which we hold, will be held securely. This information includes your names, address, phone number and email address. Your credit/debit card details will only be held momentarily during the process. We do not store your credit or debit card details. These details are help for our purposes only and are NOT sold on to third parties.

We hold all personal information about you solely for the purpose of processing your orders with us [and providing you with promotional and advertising material in respect of our products]. If you wish to find out at any time what information we hold about you, or you wish such information to be amended or removed at any time, please contact us.

Viruses, Hacking & Other Offences
You must not misuse our site by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.

We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.

Links From Our Site
Where our site contains links to other sites and resources provided by third parties, these links are provided for your information only. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. When accessing a site via our website we advise you check their terms of use and privacy policies to ensure compliance and determine how they may use your information.

Jurisdiction & Applicable Law
The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site.

These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.

Prices are as quoted on the website at the time you place your order, in British Pounds Sterling (GBP) including VAT. Delivery charges will be applied at the checkout. All prices and delivery charges quoted are valid and effective only in the United Kingdom.

Delivery
Delivery is usually estimated next working day on most of our products when ordered before 12pm on a working day excluding Saturday. All orders made between Friday 12pm to Monday 12pm will be dispatched on Monday for delivery Tuesday. Unless the product is out of stock and then you will be made aware via email. We will email when the order is being processed and also when the order is dispatched, If you would like tracking details then please email us for these, Someone must be present on delivery to sign for the good unless requested otherwise.

Please allow an extra working day for all personalised embroidery

If the delivery is not on time then please do not hesitate to get in touch as there may be a problem with the courier delivering the goods, You can get in touch via email or phone harrisonstrimsupplies@gmail.com 01274877733.
When the goods are delivered ensure that all the items are present and in good condition as these can only be replaced if they are signed for as missing or damaged.
The delivery cost is worked out by the weight of the goods purchased the basic cost upto 20kg depending on the volume size is £9
All the clips are free postage and will not be added on at the end.
The couriers we use are Tuffnells for the bigger items and Apc overnight for the smaller items

Tuffnells Parcels Express

Attempted Deliveries
In the event that a delivery is attempted on the scheduled day and there is no one available to receive and sign for the consignment, the courier will leave a card. This card will offer you alternative means by which to receive your delivery. It is vitally important that you quickly contact the delivery depot to re-arrange a time that is suitable to you. If you arrange for a re-delivery at a time convenient and the re-delivery is made at the scheduled time and there is no-one to receive and sign for the consignment then you may be required to pay for the cost of the re-delivery attempt. The undelivered consignment will be held at your local depot for a further 3 days, but if the depot is not contacted within this time frame the consignment will be sent back to us and you may incur further charges for this delivery back to our warehouse.

For your convenience we can offer the following two facilities:

Delivery to an address of your choice
If it is more convenient for you to have your goods delivered to an address other than the cardholder address, then please state clearly at the time of order the delivery address required. Eg your neighbour or your work address.

Delivery without a signature
With your written consent we are able to arrange for your delivery to be left without a signature if it is not possible for you to be at the address on the stated delivery day.

This written consent should be specified at checkout by completing the 'Special Delivery Instructions' box after accepting our Terms & Conditions or alternatively by sending us an email or fax with the details including your order reference number.

It must clearly state the address and the exact site at which you wish for the your order to be left. (Please take into consideration the size of the items ordered).

By providing this information it will act as your written consent for us to deliver without a signature and we cannot accept any responsibility for loss or damage to your goods once they have been delivered.

Please note: Drivers are not insured to carry goods up flights of stairs. Goods delivered to flats may be left in the lobby area.

Any damaged or incomplete deliveries should be reported to us within 48 hours for us to process the claim.

It is your responsibility to ensure the delivery address given to us is correct. If paying by Paypal also please ensure the address is up to date, should you wish to send to an alternative address, please call or email our offices.

Cancellations
Right for you to cancel your order
You may cancel your contract with us for the goods you order at any time up to the end of the seventh working day from the date you receive the ordered goods. You do not need to give any reason for cancelling your contract, although it would be appreciate if a reason was provide, and will not have to pay a penalty.

To cancel your contract you must notify us in writing or verbally over the telephone.

If you have received the goods before you cancel your contract then you must send the goods back to our contact address at your own cost and risk. If you cancel your contract but we have already processed the goods for delivery you must not unpack the goods when they are received by you and you must send the goods back to us at our contact address at your own cost and risk as soon as possible.

Once you have notified us that you are cancelling your contract, any sum debited to us from your credit card or debit card will be re-credited to your account as soon as possible and in any event within 30 days of your order provided that the goods in question are returned by you and received by us in the condition they were in when delivered to you. If you do not return the goods delivered to you or do not pay the costs of delivery, we shall be entitled to deduct the direct costs of recovering the goods and the amounts to be recredited to you.

Returns
100% 14 Day Money Back Guarantee - ALL SHORTAGES OR DAMAGES MUST BE NOTIFIED TO US IMMEDIATELY !

Personalized items cannot be exchanged or returned as these cannot be re sold!!!!

If you are not happy with the products you can return these items at your own expense. All returns or exchanges must be made within 14 days of the shipping date indicated on your sales receipt. After 7 days your order will be assumed satisfactory and claims of shipment errors, shortages,faults or requests for returns or exchanges will not be accepted. Goods may be returned/exchanged provided that the item(s) are returned in clean, sellable condition with all tags intact, subject to the discretion of Harrison's Trim Supplies and this will be exchanged or refunded accordingly. All exchanges will incur a return shipping fee.. All other cases please contact the office on 01274877733

Please check goods once received, after the 7 days we will assume all the order is satisfactory and will not accept any claims.

Variations
We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions or notices published elsewhere on our site.

Your Concerns
If you have any concerns about material which appears on our site, please contact harrisonstrimsupplies@gmail.com
Thank you for visiting our site.